Orders for larger items will ship via Motor Freight and will ship in 1 -2  weeks from date of order.  Freight carrier will be determined by destination and the best rates available. Colwellequipment.com will do our best to contact our customers with trucking company's contact information and delivery tracking information.  Customers are responsible to communicate with trucking company's dispatch to schedule large item deliveries.  Colwellequipment.com  can not guarantee freight company's delivery schedule.     Contact Colwellequipment.com at 1-866-COLWELL or info@colwellequipment.com with freight questions or concerns.   Please contact colwellequipment.com with special delivery concerns or requests.

Customer is responsible to inspect for freight damage upon delivery and choose to refuse all damaged items or accept damaged items with hand written notes regarding any damage to be claimed on the freight Bill of Lading( delivery tickets provided by driver) signed by consignee and the driver.  

Colwellequipment.com is not responsible for freight damage and all damage claims must be filed directly by the customer in a timely manner with the freight company.        

Expedited Shipping

Express shipping is always given top priority. Please note that express shipping can still take up to 4 business days. Saturday, Sunday, and holidays do not count towards shipping time. Orders are shipped via UPS.

International Shipping

Our international shipping rates are averages only.  Please note : Restrictions on order dollar amount, size of shipping boxes, and even certain fabrics prohibit some items from being shipped to certain countries. Additional shipping charges may apply. You will be contacted via e-mail if this is the case.

Colwell Equipment Tax Information

Colwell Equipment Company Inc. collects 6 percent sales tax on applicable items shipped to Michigan.

colwellequipment.com / Colwell Equipment Company Inc. Returns & Refunds
It's important to us at Colwell Equipment that you are completely satisfied with your purchase. If you are not satisfied with your purchase, we will happily offer a full refund. All returns must be made within 30 days of receipt of your order. We will credit the credit card used for the original purchase.

Items that have been used, washed, worn, or damaged in any way cannot be returned or exchanged.

Contact us for a  return shipping label, or you may simply send your return to:

Colwell Equipment Co., Inc.
5755 Belleville Rd.
Canton, MI  48188

Returns or exchanges will be credited the same day they arrive. Do not return merchandise without including your name, a copy of the receipt, and an explanation for the return. It is recommended that you use a shipper that provides shipment tracking, as we are not responsible for lost return shipments.

The customer is responsible for shipping charges and insurance. C.O.D. shipments will be refused. If Colwell Equipment has made a mistake on your order or the merchandise was defective, we will pay the ground shipping back to us by issuing a call tag for UPS to pick the items up. Please be prepared to repackage the items for the return pick up.

Please allow 1 to 2 billing cycles for your return refund to appear on your credit card statement.